The following is a non-exhaustive list of the types of conduct that are illegal or prohibited on the Platform. DineSg reserves the right to investigate and take appropriate legal action against anyone who, in DineSg's sole discretion, engages in any of the prohibited activities. Prohibited activities include, but are not limited to the following:

3.1.1 Using the Platform for any purpose in violation of local, state, or federal laws or regulations, including any false, deceptive, misleading, or fraudulent purpose;

3.1.2 Posting any content that infringes the intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party;

3.1.3 Posting content that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by DineSg in its sole discretion or pursuant to local community standards;

3.1.4 Posting content that constitutes cyber-bullying, as determined by DineSg in its sole discretion;

3.1.5 Posting content that depicts any dangerous, life-threatening, or otherwise risky behavior;

3.1.6 Posting telephone numbers, street addresses, or last names of any person;

3.1.7 Posting URLs to external websites or any form of HTML or programming code;

3.1.8 Posting anything that may be “spam,” as determined by DineSg in its sole discretion;

3.1.9 Impersonating another person when posting content using the Platform;

3.1.10 Harvesting or otherwise collecting information about others, including email addresses, without their consent;

3.1.11 Allowing any other person or entity to use your identification for posting or viewing comments;

3.1.12 Harassing, threatening, stalking, or abusing any person on the Platform;

3.1.13 Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Platform, or which, in the sole discretion of DineSg, exposes DineSg or any of its customers, suppliers, or any other parties to any liability or detriment of any type; or

3.1.14 Encouraging other people to engage in any prohibited activities as described herein.

All trademarks, logos, images, and service marks, including these Terms as displayed on the Platform or in our marketing material, whether registered or unregistered, are the intellectual property of DineSg and/or third parties who have authorized us with the use (collectively the “Trademarks”). You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify these Trademarks in any way without our prior express written consent. The use of the Trademarks on any other website not approved by us is strictly prohibited. DineSg will aggressively enforce its intellectual property rights to the fullest extent of the law, including criminal prosecution. DineSg neither warrants nor represents that your use of materials displayed on the Platform will not infringe rights of third parties not owned by or affiliated with DineSg. Use of any materials on the Platform is at your own risk.

Some of the Goods offered on the Platform are subject to restrictions for purchase (“Restricted Goods”), depending on the applicable laws of the country you purchase the Restricted Goods from. These restrictions include minimum age requirements for alcohol/alcoholic products and any other goods that we reserve the right not to serve based on the relevant statutory requirements of the time being in force. By placing an order for Restricted Goods, you confirm that you meet the legal requirements to purchase them.

To purchase Alcohol, you must be of the statutory legal age. DineSg, the Vendor, and their representatives, as the case may be, reserve the right in their sole discretion:

5.2.1 To ask for valid proof of age (e.g. ID card) to any persons before they serve Alcohol;

5.2.2 To refuse serving or delivery if you are unable to prove you are of legal age; and/or

5.2.3 To refuse serving or delivery to any persons for any reason whatsoever.

DineSg and the Vendor reasonably endeavor to comply with your special instructions for an Order. However, in some cases where this is not feasible, possible, or commercially reasonable, DineSg and/or the Vendor reserve the right to proceed to prepare the Order in accordance with standard operating procedures. Neither DineSg nor the Vendor shall be responsible to replace or refund an Order which does not conform to special instructions provided by you.

DineSg is not obligated to provide ingredient information or allergen information on the Platform. Further, DineSg does not guarantee that the Goods sold by Vendors are free of allergens, unless otherwise required by applicable laws. If you have allergies, allergic reactions, or dietary restrictions and requirements, please contact the Vendor before placing an Order on the Platform.

By placing an Order on the Platform, you accept and agree to the relevant cancellation policy of the Vendor and to any additional terms and conditions of the Vendor that may apply to you. Please contact the Vendor directly if you wish to cancel your Order after it has been placed. It is at the Vendor's discretion as to whether they will accept an Order cancellation.

The Vendor may cancel an Order at any time. The Vendor may, for example, reject an Order if they are too busy or the Goods you have ordered are unavailable.

By accepting the Goods provided by the Vendor on the Platform, you accept and agree that the Vendor's relevant refund policy may apply to you. Please check the terms and conditions of a Vendor's service (if any) thoroughly for any such conditions prior to placing an Order or making a purchase through the Platform.

Where you request a refund, the approval of the refund request will be determined by the Vendor in accordance with the Vendor's cancellation and refund policy. DineSg has no control over the Vendor's cancellation and refund policy and will not be responsible for any result or consequence of a request for a cancellation or refund from the Vendor.

We use Stripe or Xendit (depending on location) to process our payments. You can choose to pay for an Order using any of the different payment methods offered on the Platform, including:

• Our payment partners: Visa, Mastercard, American Express, Google Pay, PayPal, Apple Pay


• Counter payment using cash, card or other payment methods (if applicable)


• Other payment methods offered from time to time

If we attempt to process an Order but are unable to do so due to reasons such as incomplete, incorrect, or missing information provided by you, DineSg reserves the right to cancel the Order without any refund or remedy to you.

All trademarks, logos, images, and service marks, including these Terms as displayed on the Platform or in our marketing material, whether registered or unregistered, are the intellectual property of DineSg and/or third parties who have authorized us with the use (collectively the “Trademarks”). You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify these Trademarks in any way without our prior express written consent. The use of the Trademarks on any other website not approved by us is strictly prohibited. DineSg will aggressively enforce its intellectual property rights to the fullest extent of the law, including criminal prosecution. DineSg neither warrants nor represents that your use of materials displayed on the Platform will not infringe rights of third parties not owned by or affiliated with DineSg. Use of any materials on the Platform is at your own risk.

You agree and consent to DineSg and any of its affiliate companies collecting, using, processing, and disclosing your personal data in accordance with these Terms and as further described in our Privacy Policy. Our Privacy Policy is incorporated by reference herein and accessible here or via the links on our Platform.

You acknowledge and agree that the content on the Platform is provided on an “as is” and “as available” basis, and that your use of or reliance upon the Platform and any content, goods, products, or services accessed or obtained thereby is at your sole risk and discretion.

All photos and images of the Goods are also for illustrative purposes only and may differ from the actual Goods.

While DineSg makes reasonable efforts to ensure the provision of the Platform and the Services we offer are available at all times, we do not warrant or represent that the Platform shall be provided in a manner which is secure, timely, uninterrupted, error-free, free of technical difficulties, defects, or viruses. Please expect temporary interruptions of the Platform due to scheduled or regular system maintenance work, downtimes attributable to internet or electronic communications, or events of force majeure.

To the extent permitted by law, DineSg (which shall include its employees, directors, agents, representatives, affiliates, and parent company) exclude all liability (whether arising in contract, in negligence, or otherwise) for loss or damage which you or any third party may incur in connection with our Platform, our Services, and any website linked to our Platform and any content or material posted on it (if any). Your exclusive remedy with respect to your use of the Platform is to discontinue your use of the Platform. The DineSg entities, their agents, representatives, and service providers shall not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the Platform or for any other claim related in any way to your use of the Platform. These exclusions for indirect, special, consequential, and exemplary damages include, without limitation, damages for lost profits, lost data, loss of goodwill, work stoppage, computer failure, or malfunction, or any other commercial damages or losses, even if the DineSg entities, their agents, representatives, and service providers have been advised of the possibility thereof and regardless of the legal or equitable theory upon which the claim is based. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, DineSg, the DineSg entities, its agents, representatives, and service providers' liability shall be limited to the extent permitted by law.

DineSg shall neither be liable for actions or omissions of the Vendor nor you in regard to the provision of the Goods. DineSg does not assume any liability for the quantity, quality, condition, or other representations of the Goods and/or services provided by Vendors or guarantee the accuracy or completeness of the information (including menu information, photographs, and images of the Goods) displayed on the Vendor’s listing/offering on the Platform. Nothing in these Terms shall exclude Vendor's liability for death or personal injury arising from Vendor's gross negligence or willful misconduct.

You agree to indemnify us for all reasonable losses, damages, liabilities, claims, and expenses (including reasonable legal costs) incurred by us arising out of or in connection with your use of the Platform, your breach of the Terms, or any rights of third parties, except to the extent we directly caused or contributed to the loss, damage, liability, claim, or expense.

We reserve the right, at our own expense, to assume the exclusive control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

The Platform may contain links to other third-party products, websites, services, and offers, and by clicking on these third-party links, you agree to do so at your own risk. These third-party links, products, websites, and services are not owned or controlled by us. We do not control or endorse these third-party websites or links and shall not be responsible for the content, functionality, security, services, privacy policies, or other practices of these third-party linked pages. We accept no liability or responsibility for any loss or damage which may be suffered by you in relation to your access and use of these third-party links and websites.

DineSg has the right to terminate, suspend, or delete your access to or use of the Platform, including any services we provide to you in respect of an Order, for any reason, including, without limitation, if DineSg in its sole discretion:

• Considers your use to be unacceptable.


• Suspects or discovers you to have been involved in any activity or conduct that is in breach of any of the Terms.

DineSg may, but shall be under no obligation to, provide you with a warning prior to termination of your use of the Platform.

DineSg may amend these Terms at any time in its sole discretion, and the amended Terms shall be effective immediately upon posting, subject to applicable laws. It is your responsibility to check the Terms regularly. If you do not agree with the amended Terms, whether in whole or in part, you must stop using the Platform immediately.

If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any provision in these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. By using the Platform, you agree that any legal actions or proceedings arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.

Notwithstanding the foregoing, if you are a consumer based in a country with mandatory consumer protection laws, you may benefit from any mandatory provisions of the law of the country in which you are domiciled. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

In the event of a dispute as to the Terms, the English version shall prevail. The English language version of these Terms shall control in all respects and shall prevail in case of any inconsistencies with translated versions.